fiberhand. AI automation, built into your business Get started
Start hereScope and price agreed first

One person, start to finish.

The person who scopes your work is the person who builds it, trains your team and answers your questions. No hand-offs, no call centre queue.

No mail app? Write to hello@fiberhand.com

Who you’ll deal with

AI automation, for the people who use it every day.

Yutong founded Fiberhand to give small businesses access to frontier AI automation.

How it’s different

Built around your work, with you in control.

  • A person checks

    Set up so nothing AI writes goes to a customer without someone on your team checking it.

  • One person

    You explain your business once. The person who hears it is the person who builds it.

  • Your data stays yours

    Accounts are in your name, with data settings checked for your plan.

  • Agreed before anything starts

    Scope and price are agreed in writing first, and nothing is charged until you agree them.

How it works

From first email to handover.

  1. Start

    You email

    Say what you’d like help with and how your team works now. Leave out customer details.

  2. Agreed

    Scope agreed

    A written scope, a price and a date. You say yes or no.

  3. Built with you

    Tested on your examples

    Every workflow and draft is tested on your own examples before your team relies on it.

  4. Handover

    Handed over

    Your team is trained and it runs on real work.

  5. Feedback

    Refined with your team

    Your team’s feedback guides refinements to the agreed work.

The tools run in your own accounts, and you pay their costs directly, with no markup. Everything is set up so nothing AI writes goes to a customer without a person’s check.

Payment and support

Questions about working together.

How does payment work?

A written scope and price are agreed before any work starts. Half is paid on signing and half at handover. Tool costs are paid by you directly, with no markup.

What support is there after handover?

Two weeks of adjustments after handover are included: flag what’s off and it gets fixed. After that, monthly upkeep is available for updates when models change, new starters and fixes.

What if we stop after the first setup?

Everything stays in your own accounts, with a short guide to how it works.

What if Yutong is sick or away?

Your setup doesn’t depend on Fiberhand to keep running: it’s in your own accounts, with a short written guide.

Which AI does it use?

Business plans of tools such as ChatGPT, Claude, Gemini or Copilot, chosen for your tasks and set up in your own accounts.

What would you like help with?

Pick one and a short email is ready, with the right questions already in it.

Yutong replies personally, with what’s worth doing and a written price. Nothing is charged until you agree a scope. Leave out customer details.

No mail app? Write to hello@fiberhand.com