fiberhand. AI automation, built into your business Get started
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AI automation, built into your business.

For small Sydney teams, one person from start to finish. Team AI Setup turns your team’s repeat work into tested AI workflows. Enquiry Desk catches the customer emails and website messages that slip between jobs. Plus AI SEO, business systems and custom services designed around your needs.

Send 3 tasks, get a plan back See the services

No mail app? Write to hello@fiberhand.com

  • Built from your team’s real tasks
  • Tested on your own examples
  • Business accounts, data settings checked
  • One page of AI rules, in plain English
  • Hands-on training, not a slide deck

Services

Five ways to work with Fiberhand.

Each one stands on its own, and each is built around how your business already works. Select a service to see what’s included.

Service · Team AI Setup

Repeat work, handed to tested AI workflows.

Right now AI is mostly a chat box: paste in, explain again, fix, copy out. The work your team repeats becomes tested AI workflows in the tool you already pay for, with plain rules and training on your own work.

  • Less setup and retyping on every task
  • Clear rules on what stays out of AI
  • Time saved checked after two weeks
Send 3 tasks, get a plan back How Team AI Setup works

A fit for up to about 10 people. Ask for a written scope and price.

Service · Enquiry Desk

Every new enquiry in one place, with a reply ready to check.

For people who aren’t customers yet. Email and website form messages land on one list, a draft in your usual words is waiting, and you get a nudge when a quote goes quiet. You approve every reply.

  • Form messages on one list
  • Drafts you check and send yourself
  • A nudge when a quote goes quiet
Ask about the Enquiry Desk How the Enquiry Desk works

A fit if enquiries arrive most weeks and some wait too long. Ask for a written scope and price.

Service · AI SEO

Know what AI tools say about your business, and fix what’s wrong.

Some customers now ask ChatGPT, Gemini, Perplexity or Google’s AI Overviews who to call. AI SEO logs what those tools say about you today, then gets your website, Google Business Profile and listings showing the same clear facts. No one controls AI answers, so the same questions are asked again after the changes.

  • What AI says about you today, logged
  • Website, Google profile and listings that agree
  • The same questions asked again after changes
Ask about AI SEO

A fit if customers find you by searching your service and area. Scoped and priced in writing first.

Service · Business Systems

One place for requests, jobs and client files.

Requests arriving five different ways, a job list only one person understands, clients emailing for the same files. A request form, job tracker or client portal, built on an established platform in your own account, replaces the spreadsheets and email chains, with AI only where it saves real time.

  • Requests and bookings land in one place
  • Your team sees where every job is up to
  • Yours to keep, in your own account
Describe the system

A fit if a process runs on spreadsheets, email or paper and more than one person relies on it. Scoped and priced in writing first.

Service · Custom Service

A service designed around what your business needs.

For needs that don’t fit the other four. Designed with you around how your business works. It often looks like one of these:

  • A combined setupparts of two services, scoped as one job
  • Something only you doa process, document or tool specific to your business
  • Your own assistantanswers staff questions from documents you choose
  • Designed around your needs
  • Scoped in writing first
  • A simpler option, if one would do
Describe what you need

Ask for a written scope and price. If something simpler would do the job, the reply says so.

Whichever service you choose

Clear controls, personal service, agreed pricing.

Controls

Your accounts. Clear data rules.

  • Set up so nothing goes to a customer without a person’s check
  • Built in accounts in your name
  • Data access, training and retention settings checked before use

Testing

Tested before handover.

  • Tested on your own examples before anyone relies on it
  • One person from first email to handover

Priced for small teams

No surprises on the bill.

  • Price agreed in writing before work starts
  • Tools at the provider’s price: no markup, nothing resold

How Fiberhand works with your team

One person throughout
One person scopes, builds and trains. No account managers, no resold software, no markup on tools.
A clear starting point
One email starts the conversation about your tasks and a written scope and price. The work is built in accounts in your name.
Built around your tasks
Workflows are set up for the work your team repeats, in your house style.
More on how it works, and who you’ll deal with →

Working together

A clear scope, before work starts.

The same three steps for any of the five services.

What would you like help with?

Pick one and a short email is ready, with the right questions already in it.

Yutong replies personally, with what’s worth doing and a written price. Nothing is charged until you agree a scope. Leave out customer details.

No mail app? Write to hello@fiberhand.com

Send 3 tasks Services